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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will appear. It contains exhaustive information about all the operations that you can carry out on the given page. Each popup shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich range of how-to video clips clarifying how to work with our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you searching for, have a look at our comprehensive FAQ section, which comprises questions asked by actual customers and offers real solutions. We regulary "revamp" our FAQ database with new Q&A's in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of customer support engineers available 24x7 and eager to assist you with any question. Each support ticket you send will be replied to within 1 hour (the average ticket response time being about twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 261616

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com